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ethanmitchell22

why is my hotpoint washer not spinning

I have a Hotpoint washer that is not spinning. I have checked the power, and it is plugged in and working. I have also checked the timer, and it is set correctly. I have tried to reset the machine, but it still won’t spin. I have also checked the hoses and the drain to make sure that there is no blockage. I am wondering if anyone has had a similar issue and can offer advice on how to fix it.

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1 Answer

  1. I was so excited to finally get a new washer. I had been looking forward to having a machine that was more efficient and could handle all of my laundry needs. But when I tried to use it for the first time, it wouldn’t spin. I was so frustrated and disappointed. I tried troubleshooting the issue, but nothing seemed to work.

    I called the manufacturer’s customer service line and they were very helpful. They walked me through a few steps to try to get the washer to spin, but nothing worked. I was starting to get discouraged, but the customer service representative assured me that they would send someone out to take a look at it.

    A few days later, the repairman arrived and quickly diagnosed the issue. It turns out that the motor was defective and needed to be replaced. I was relieved that the issue was something that could be fixed and not something more serious. The repairman replaced the motor and the washer was spinning